It is possible to create or update some of Fenerum entities in bulk by importing csv or excel file. In this article we will cover the required format for these files and show you how to perform the actual import in your Fenerum app.

Right now we support imports of the following object types (click on the type to download an example file in given format):

Below we discuss the details for each one. The required fields (columns) are signified with bold font. Fields marked with * are meaningful only if you have a corresponding "extra" feature enabled, otherwise you shouldn't include them in the import file.

If you wish to update obejcts which don't have a code attribute you must provide additional id column with the object uuid.


To import data simply head to the Import data section of settings. There you'll find a simple form. Choose what kind of object you want to import and provide your file. You'll get detailed response in case of problems with parsing your file otherwise the objects will be created and you'll see a success message stating how many objects were created.

File requirements 


  • For csv file delimiter should be a comma.

  • We are currently supporting only creating of new objects, you can't use files to update already existing objects. 


  • company_name

  • code (eg. ID from external system) 

  • language (en/es/da defaults to en

  • legal_address

  • legal_zipcode

  • legal_city

  • legal_country

  • ean_invoicing* (yes/no defaults to no

  • ean_number*

  • legal_vat_number

  • billing_same_as_legal (yes/no defaults to yes )  

  • billing_address

  • billing_zipcode

  • billing_city

  • billing_country

  • erp_id (if you have an object corresponding to this account in your ERP system provide it's id here to avoid creating dupliacte entries) 

Note that ean_invoicing and ean_number fields are only applicable if you have an EAN feature enabled. 

See an example file.


  • account (here you need to provide related account's code  (external id) value)

  • name

  • email

  • receive_invoice

  • receive_payment_confirmation

  • receive_subscription_notifications

See an example file.

Payment Card

  • account (here you need to provide related account's code  (external id) value)

  • brand

  • card_number (first twelve digits must be masked eg. XXXXXXXXXXXX1234 or you can provide only the last 4 digits)

  • month

  • year

  • name

  • payment_gateway (name of your PSP. We currently support stripe_new, quickpay or dibs )

  • payment_gateway_id (unique identifier of the card in your PSP system [note that for QuickPay it will be a subscription ID])

See an example file.


  • name

  • code (ID from external system)

  • collect_vat (yes/no  defaults to yes )

  • vat_type ( physical/services/unknown ) 

  • description

See an example file.

Plan Terms

  • plan (here you need to provide related plan's code value) 

  • interval_type (day/month/year

  • interval_count

  • price

  • currency

  • backwards_charging (yes/no  defaults to no )

  • revenue_group*  

See an example file.


  • account (here you need to provide related account's code  value) 

  • terms (here you need to provide related plan terms' uuid  value) 

  • start_date (eg. 2019-12-01 12:00, if not provided will be set to the current time) 

  • end_date

  • quantity (defaults to 1

  • collection_method (payment_card/invoice/direct_debit) 

  • group_on_invoice (yes/no  defaults to no )

  • payment_terms (defaults to 0

  • pre_renewal_invoicing (yes/no  defaults to no

  • po_number

  • invoice_supplement

See an example file.

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